KNOWLEDGE BASE / FAQ

Questions, clearly
answered.

Secure marketplace tools, transparent pricing and support for every OSRS player.

Everything you need to know before choosing a listing, placing an order or contacting support.

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BEFORE YOU ORDER

How do orders work?+

Choose a listing, add it to your cart and continue to checkout. Your support channel can confirm requirements before delivery begins.

Are prices final?+

The catalog price is the price shown for that listing. Any custom requirement is confirmed with you before work begins.

Can I request a custom order?+

Yes. Contact support with your goal, account requirements or target items.

DURING DELIVERY

Are services hand-played?+

Yes. Services are completed through careful player workflows.

Can I track my order?+

Order progress and updates are shared through your private support channel.

How are accounts handled?+

Only provide the access details required for the selected service, and change credentials after login-based work is complete.

PAYMENTS AND SUPPORT

What payment methods are supported?+

Available payment methods are shown during checkout.

Where can I get help?+

Use Contact Us or open your order support channel for direct help.

STILL NEED HELP?

Talk to our
support team.

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